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    • Internet Support

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      Troubleshoot your Internet
      connection, email and security.

      Connection

      Troubleshooting your Internet connection

      What is Shaw Support?

      Shaw Support is downloadable software that lets you troubleshoot your Internet connection, email and security.

       

      It will repair various connectivity and software issues, configure your email or guide you through the process with step-by-step tutorials.

       

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      The software is free to Shaw Internet customers.

       

      It does not, however, support Mac OS at this time.

       
      Key features 

       

      Automatic Repair 

      • Internet connectivity
      • Email configuration
      • Security software

      Customer Care  

      • Online support chat
      • Toll-free phone contact information
      • Send feedback

      Extras 

      • Install Shaw Secure
      • Create @shaw.ca email
      • Location-specific server names
      • Online virus scanner, PC Health Check, PC Tuneup, Speed Test
      • Guided hardware reset tutorial
      • Links to online support and Internet features

      Terms and Conditions