What does the Digital
Network Upgrade mean to you?
We’re upgrading the Shaw Exo Network by moving all analog tiered channels to digital. Currently about 60% of your total channels are analog. Shaw’s Network upgrade will make it possible to bring you more TV choices and the fastest download speeds in Canada.
In order to continue watching channels such as A&E, TLC, Discovery, CNN, The Score and Food Network, you will need a Digital Box for your TV. Your Basic Cable channels (like Global, CTV, CBC, NBC, etc.) will still be available on any TV not connected to a Digital Box. Shaw’s Digital Network Upgrade will not affect the cost of your programming. In fact, your new Digital Box will give you access to an additional 20 channels for free.
We'll make the move to digital easy for you.
We’re excited to provide you with:
- A complimentary rental of a Shaw Digital Box
- Free installation of your new Digital Box
- Assistance on how to use your new hardware and Shaw Remote
What if I need more than one Digital Box?
If you have more than one TV in your home, you can rent additional boxes for $3.95 per month or purchase one at a low-cost option. Click below or call 1.888.294.7581 to order your free Digital Box and additional boxes.
Order your complimentary Shaw Digital Box
Fill out an order form.
Find your nearest retail location.
Already received your new Digital Box?
Use our Online Activation Tool to start watching now
Activate your hardware
Terms and Conditions
Shaw maintains ownership of hardware. If Shaw TV service is terminated, the Digital Box must be returned to Shaw to avoid rental fees or equipment charges. Valid for Shaw Cable TV customers with Analog tiers only. One complimentary Digital Box per household is provided. Additional Digital Boxes available to rent for $2.95 per month. Channels and programming vary by region. Other terms and conditions may apply. Equipment not purchased by you must be returned to Shaw if television services are cancelled. Shaw services are subject to our Terms of Use located at
www.shaw.ca. Other terms and conditions may apply.
DNU Retail Locations
Vancouver
Shaw Retail – Downtown Vancouver (Shaw Tower)
1067 West Cordova St.
Vancouver, BC
Hours: Mon-Sat 8:00 am – 5:00pm
Shaw Retail – North Vancouver
1471 Pemberton Avenue
North Vancouver, BC
Hours: Mon-Sat 9:00 am – 5:00pm
Shaw Retail – Surrey
10445 - 138th St
Surrey, BC
Hours: Mon-Sat 9:00am - 5:00pm
Central City Mall
10153 King George Boulevard
Surrey, BC
Open: March 5 – April 30
Hours: Mon-Tues 10am-6pm; Wed-Fri 10am-9pm; Sat 10am-6pm; Sun 11am-6p
Victoria
Shaw Retail – Victoria
861 Cloverdale Avenue
Victoria, BC
Hours: Mon-Fri 8:30am-6:00pm; Sat 8:30am-5:00pm
Shaw Retail – Colwood
Located inside McKay’s Home Theatre
1681 Old Island Way
Victoria, BC
Hours: Tues-Sat 10am-5:30pm
Terms and Conditions
* Offer subject to change without notice. Prices are subject to change. Prices shown do not include tax. $48.00 Digital Box pricing available for self-installation only, otherwise a one-time fee of $29.95 applies for installation. Not all Shaw services are available in all regions. Equipment not purchased by you must be returned to Shaw if any of your services are cancelled. You may not resell any Shaw Services. Other conditions may apply. All Shaw services are subject to the Joint Terms of Services and Privacy Policy located at www.shaw.ca.
† † If you sign up for the Shaw Easy Own program, you will obtain title to the hardware immediately with the understanding you are required to pay Shaw for the hardware in 36 pre-authorized monthly installments. You also agree any outstanding balance is due immediately to Shaw if Shaw Services are terminated. Additional terms and conditions will apply. For more information, visit our Terms of Use.
Channels and programming vary by region. HD capable hardware is required for HD programming.
© 2012 Shaw Communications Inc. All Rights Reserved.